Terms of Service

Effective Date: March 1, 2025

Welcome to www.cikgutiannn.com. This website is operated by Tiantiannn Enterprise. Before using our services, please carefully read the following Terms of Service (“Terms”). By accessing or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use this website.

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1. Scope of Application

These Terms apply to your access to this website, purchase of products, membership registration, and use of any related services.

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2. Account Registration & Membership System

1. Account Registration:

• You may choose to register an account for a better shopping experience.

• Please ensure that the personal information provided is true and accurate, and keep your account and password secure.

2. Membership System:

• We offer different membership levels with various benefits. Please refer to the Membership Rules page for details.

• Membership is for personal use only and may not be transferred or shared.

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3. Orders & Payments

1. Product Information:

• We strive to ensure the accuracy of product descriptions, prices, and stock availability. However, system or human errors may occur.

• If an order error is detected, we reserve the right to cancel or modify the order and will notify you accordingly.

2. Payment Methods:

• We accept credit cards, e-wallets, bank transfers, and other payment methods (please specify based on your actual options).

• Orders must be paid within the specified time frame; otherwise, they will be automatically canceled.

3. Order Cancellation & Modifications:

• If you need to cancel or modify an order after submission, please contact customer service within (e.g., 24 hours).

• Once an order has been shipped, it must be handled according to the return and exchange policy.

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4. Shipping & Delivery

1. We strive to ship orders within the promised timeframe. However, we are not responsible for delays caused by factors beyond our control (e.g., weather conditions, logistics issues).

2. Upon receiving your order, please inspect the items immediately. If there are any issues, contact customer service within (e.g., 48 hours).

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5. Return & Exchange Policy

1. Refund & Exchange Policy

• Due to the nature of our products, all sales are final. Once payment is completed, the order is confirmed, and we do not accept refunds or exchanges. Please carefully check the style, size, and color of your order before placing it.

• If there is an order fulfillment error or a significant product defect, please contact customer service within (e.g., 48 hours) for assistance.

2. Order Cancellation

• Once an order has been placed and paid for, it cannot be canceled for any reason. Please double-check your order before confirming your purchase.

3. Disclaimer

• We do not accept returns or exchanges due to personal preferences (e.g., change of mind, wrong size, or dissatisfaction with the color).

• Color differences due to lighting, screen settings, or photography conditions are normal and do not constitute a product defect.

Please carefully review this return and exchange policy before making a purchase. By placing an order, you acknowledge and agree to these terms.

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6. User Conduct

1. Any illegal, fraudulent, harassing, or rights-infringing activities are strictly prohibited.

2. Unauthorized commercial use of this website’s images, text, trademarks, or content is prohibited.

3. We reserve the right to take action against users who violate these Terms, including restricting access or suspending accounts.

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7. Intellectual Property Rights

1. All content on this website (including but not limited to images, videos, text, trademarks, and logos) is owned by cikgutiannn or its authorized licensors.

2. Unauthorized reproduction, modification, distribution, or commercial use is strictly prohibited.

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8. Disclaimer

1. The content provided on this website is for informational purposes only. We are not liable for any losses resulting from the use of this website.

2.We are not responsible for service interruptions or data loss caused by force majeure (e.g., hacking, network failures, natural disasters).

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9. Amendments & Termination of Terms

1. We reserve the right to modify these Terms at any time. The updated Terms will be published on this page and take effect immediately.

2. By continuing to use this website, you agree to the revised Terms.

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10. Contact Information

If you have any questions regarding these Terms or need customer support, please contact us through:

• Email: cikgutian@gmail.com

• Social Media: @cikgu_tiannn (Instagram)

• Customer Service Hotline: +6016-7220962

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Last Updated: March 10, 2025